Reserve & Collect FAQ

We have amazing news! as of July 2021, you have the option to reserve your items for pickup at Port of Call Duty Free. Before you start the ordering process please keep in mind the following: 


1. Orders must be placed a minimum of one (1) day in advance and no more than five (5) days in advance.

2. Items not picked up after flight departure will be returned to the shelf. 

3. This site is for reservations only. Items must be paid in store. 

4.  Important Information on connecting flights from United States to other countries: 

You may carry duty free liquids in secure, tamper–evident bags, more than 3.4 oz or 100 ml in your carry-on bag if:

The duty free liquids were purchased internationally and you are traveling to the United States with a connecting flight. 

The liquids are packed in a transparent, secure, tamper-evident bag by the retailer and do not show signs of tampering when presented to TSA for screening.

The original receipt for the liquids is present and the purchase was made within 48 hours.

Liquids more than 3.4 oz or 100 ml not in a secure, tamper-evident bag must be packed in checked baggage.

Here's a quick video showing you how the Reserve & Collect process works: 


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